Technical Assistance

Strategic planning is a powerful tool that organizations can use to create a shared vision and identify new goals and strategic directions. Our facilitators help plan, execute, and document Strategic Planning Team meetings. Our facilitators provide a two-day strategic planning session that will lay the foundation for the organization to write their strategic plan.

Public Health Departments often lead community health improvement planning efforts. Our facilitators can help plan and facilitate community meetings to help participants select collective priorities and move into building out strategies. These community health improvement planning sessions will lay the foundation for the organization to write their community health improvement plan.

An important part of executing a strategic plan is creating a roadmap for completing goals and taking action. Our facilitators are trained to help engage all members of a group effectively, through the planning of short to medium-term projects, or completing projects that have stalled.

Our services also include facilitating community, workgroup, and other gatherings and meetings. Our facilitated events can help build shared understanding and consensus by weaving together a diverse range of ideas and developing creative solutions, informed by the group’s vision, goals, and desires.

Have a need not listed above? Fill out our Request for Services form and a team member will reach out for more information.

This training provides a basic overview of performance standards, performance measurement, performance systems, and analyzing data to manage change (quality improvement).

This in-depth training builds on the basic Performance Management and Quality Improvement training. It provides education on how to set objectives and identify key indicators to measure progress toward achieving objectives on a regular basis.

Process improvement is a continuous journey, and our staff is trained in helping organizations find ways to make the work they do more accurate, efficient, faster, and reliable, all while maintaining high standards of excellence. Some of the services we provide include:

• Process Mapping
• GANTT Charts
• Interactive Road Maps

Through mock site visits, our Office our Office provides a practice site visit experience for health departments. The subsequent debrief helps identify areas of strength and opportunities where additional preparation can benefit health department staff before undergoing the Public Health Accreditation Board site visit.

The accreditation process requires extensive documentation and can be stalled if documentation isn’t completed within the Public Health Accreditation Board guidelines. This workshop helps health departments understand the intent of Public Health Accreditation Board measures by reviewing their documentation and providing guidance and detailed feedback.

A key piece of the accreditation process is selecting documentation that exemplifies the domains, standards, and measures. This workshop provides health departments with tips on how to select documentation, the do's & don'ts of documentation requirements, and best practices on documentation annotation.

This interactive workshop provides health departments guidance on how to tell their story in narrative form when a Public Health Accreditation Board measure requires demonstration of conformity via a narrative. This workshop also includes practical tips and tricks on how to draft narratives.

This interactive presentation is designed to help health departments transition from achieving initial accreditation to continuing momentum towards reaccreditation. The presentation includes breaking down the differences between initial and reaccreditation and helping health departments understand what the transition entails.

• Public Health Accreditation 101 – What is accreditation? Why get accredited? This presentation introduces public health accreditation by focusing on the “why” and “how” of accreditation.
• Ten Essential Public Health Services – In 2020, the ten essential public health services were overhauled, and new, updated services were debuted. This introduction to the Ten Essential Public Health Services covers the new services and illustrates their function in public health.
• Foundational Public Health Services - Like our other 101s, this presentation introduces the Foundational Public Health Services framework and how they are used in practice.