UNMC/Nebraska Medicine Information Technology
Get to know ServiceNow: Virtual agent
Virtual agent is new to ServiceNow, beginning this week.
Aug 9, 2023
![](https://www.unmc.edu/newsroom/wp-content/uploads/2023/08/ServiceNow1080823-900x600.jpg)
Get to know ServiceNow: Service request catalog launches today
The next time med center colleagues need to make a request from IT, the process will be easier.
Aug 8, 2023
![](https://www.unmc.edu/newsroom/wp-content/uploads/2023/08/ServiceNow1080823-900x600.jpg)
Fix is available if Zoom is crashing when screen sharing
An updated version of Zoom is available in the software center.
Jun 27, 2023
![](https://www.unmc.edu/newsroom/wp-content/uploads/2023/06/Zoom2062423.jpg)
Personal calendars causing Outlook connection errors
Follow these instructions to remove a personal calendar from a corporate account.
Jun 22, 2023
![](https://www.unmc.edu/newsroom/wp-content/uploads/2023/06/Outlook062223.jpg)
Paging vendor will be upgrading systems
Short, temporary outages are possible from Tuesday through Thursday.
May 8, 2023
![](https://www.unmc.edu/newsroom/wp-content/uploads/2020/02/EmblemDual.jpg)
Guest, Eduroam Wi-Fi fixes improve connections
IT is working to improve the user experience while also ensuring security on the network.
Mar 24, 2023
![](https://www.unmc.edu/newsroom/wp-content/uploads/2021/09/IT090721.jpg)
![](https://www.unmc.edu/newsroom/wp-content/uploads/2023/03/Zoom030123.jpg)
Updates recommended for iPhones and Apple devices
Apple rated the security vulnerabilities as having a high risk.
Feb 14, 2023
![UNMC emblem](https://www.unmc.edu/newsroom/wp-content/uploads/2022/11/UNMC_EmblemGrey-900x600.jpg)
Options are available for captioning and transcription
Information Technology lays out the features of Zoom, Teams, Echo 360 and Microsoft Stream.
Feb 6, 2023
![](https://www.unmc.edu/newsroom/wp-content/uploads/2023/02/OIP020723.jpg)
IT department hosts 10 Microsoft Office 365 classes
The online courses will start this week and run through March.
Jan 11, 2023
![UNMC emblem](https://www.unmc.edu/newsroom/wp-content/uploads/2022/11/UNMC_EmblemGrey-900x600.jpg)