Support services available to campus community

Struggling? Stressed, sad, overwhelmed or anxious?

You are not alone.

Chancellor Jeffrey P. Gold, MD, and campus leaders encourage all faculty, staff, residents and students to use the free, confidential support services offered year-round by UNMC and Nebraska Medicine.

“This is an amazingly caring institution,” Dr. Gold said during a recent campus forum. Given the many stressors on campus and off, he said, it’s important to reach out to colleagues and see how they are doing, express appreciation, show grace and look out for one another.

“Perhaps no other effort on our campus is as important as our initiative to reduce the outcome and stigma associated with stress, burnout and mental illness, and to provide services for our students, faculty and staff who are experiencing this type of distress.”

Support services include:

  • UNMC Counseling and Psychological Services (students/residents)
    • At the recent all-campus forum, someone asked for clarification about the wait time for students wanting to see a counselor. Campus leaders closely monitor wait times and say the recent addition of therapists dedicated to UNMC has positioned the department well to see students in a timely fashion. Current wait times to see a counselor are only 2.5 days for UNMC students – far shorter than some university counseling centers that report waits of 15-plus days.
    • Call 402-559-7276 year-round to make an appointment (in-person or via Zoom) or with questions. After hours, if someone has a concern and needs help immediately, call the main line at 402-559-7276 and press “2” — CAPS has a contract for outside licensed counselors to take the call.
  • Employee Assistance Program (faculty/staff)
    • Appointments can be made by calling a live-answered local or toll-free number or by visiting the Arbor Family Counseling website. Day, evening and weekend sessions are available as well as off-site, on-site and web-conferencing options. Contact: Arbor Family Counseling or call 402-330-0960 or 1-800-922-7379.
  • House Officer Assistance Program (residents)
    • Services for UNMC house officers and their partners are available 24 hours a day, seven days a week, with no fees, no insurance filing and no electronic health records. Call or text Susan Smith at 402-689-1033.
  • Peers in Need of Support (faculty/staff)
    • Nebraska Medicine’s confidential PiNS (Peers in Need of Support) program matches individuals with a behavioral health responder, made up of Nebraska Medicine and UNMC psychologists, social workers, marriage and family therapists, staff chaplains and other trained staff. Reach PiNS by email here.
  • Suicide Prevention Hotline – Call 1-800-273-8255 or the new 988 national three-digit suicide prevention line.

Learn more about campus wellness resources at online at this link.