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— Newsroom — New name, same extraordinary care for video visits

New name, same extraordinary care for video visits

Written by Joe Evans, Nebraska Medicine
Published Oct 14, 2024

A woman and child at a video visit

The Nebraska Medicine On-Demand Video Visits name is being rebranded to Immediate Care Video Visits to align with the naming convention of Nebraska Medicine’s in-person immediate care services.

While the name of the video visit is changing, the convenient services and expertise of Nebraska Medicine medical professionals remain the same.

Who can use Immediate Care Video Visits?

Immediate Care Video Visits currently are available to anyone in Nebraska and will be available to anyone in Iowa starting Tuesday, Oct. 22.

How Immediate Care Video Visits work

Immediate Care Video Visits are intended to address medical concerns that do not require testing or an in-person physical exam.
These video visits can provide improved access for low-acuity issues that need to be addressed on the same day.
The visits are completed online with an average wait time of less than 15 to 30 minutes, with patients being able to log off the app/website while waiting, receiving a text from the provider when they are ready to be seen.

Why choose an Immediate Care Video Visit?

Immediate Care Video Visits are available 365 days a year to provide acute care conveniently from your mobile device or home computer.
COVID-19 and influenza testing can be ordered through these video visits and completed at one of the Nebraska Medicine health centers.

Immediate Care Video Visit hours are:

Monday through Friday: 7 a.m. to 7 p.m.
Saturday and Sunday: 8 a.m. to 4 p.m.
Holidays: 8 a.m. to 1 p.m.
- New Year’s Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving
- Christmas Eve
- Christmas Day
- New Year’s Eve

“We’re excited about our virtual care program shifting its hours to improve patient access and complement the availability of the immediate care clinics,” said Robbe Peetz, director of ambulatory clinics for Nebraska Medicine. “The primary care clinical program is committed to expanding access virtually and in person to deliver extraordinary care.”

To learn more about Immediate Care Video Visits and the conditions that can be treated, view the Nebraska Medicine website.

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