The UNMC/Nebraska Medicine Information Technology and UNMC Office of the Vice Chancellor for Research are launching new IT Intake forms.
These forms are required for clinical trials involving study devices such as tablets or diagnostic tools and for basic research to review new equipment before adding them to UNMC’s environment.
The forms are designed to streamline and enhance technology support processes for basic research, clinical trials and web and mobile development.
Ken Bayles, PhD, UNMC vice chancellor for research, said, “Continuous improvement and strong collaborative efforts were much appreciated to help improve the research experience.”
Scott Raymond, vice president-chief information and innovation officer, said, “The collaborative work and attention to detail to streamline workflow was amazing to watch. These efforts will help set us up for success as we continue to implement new technologies to streamline workflow in the future.”
Key features of the IT intake forms are:
- Comprehensive information gathering: The form is designed to collect all necessary details upfront, ensuring the IT team has all the information needed to assist researchers promptly.
- Automatic categorization: Each request will be automatically categorized and inform the research facilitator of a request if an IT assessment is needed or not.
- Instant confirmation: Users will receive instant confirmation upon submitting a request. The request also will be sent directly to a research facilitator to review.
- Improved communication: The Research facilitator and the IT team will keep users updated about the progress of your request throughout the resolution process.
Access the IT Intake forms at this link. For future reference, the IT projects intake process can be found on the information technology site on the UNMC intranet.
The new IT Intake forms are meant to significantly enhance the efficiency and effectiveness of technology support services.
Feedback is valuable, and the process will include an iterative and continuous improvement approach to improve the end user experience. Feedback on the new intake forms can be sent to:
- Basic research – Ashok Mudgapalli, PhD
- Clinical trials – LuAnn Larson
- Web and mobile development – Dr. Mudgapalli
Will there be a site for checking status of requests? Or will we need to email the Solution Assessment team for updates?