Frequently Asked Questions
Here you'll find answers to frequently asked questions about National Core Indicators surveys.
What are the National Core Indicators Surveys?
- They are a voluntary effort by state developmental disabilities agencies to measure and track their own performance.
- Interviewers will administer face-to-face Adult Consumer Surveys with individuals receiving state services for intellectual and developmental disabilities.
- The survey assesses the performance and outcomes of services provided for these individuals and their families.
What is the purpose of the Adult Consumer Survey?
- To gather the opinions and experiences of individuals who receive services through the Developmental Disabilities waiver.
- Consumer feedback is used to continue enhancing such programs.
Who provides funding for this project?
- The Nebraska Department of Health and Human Services.
How did you get my name?
- The Nebraska Department of Health and Human Services and the Munroe-Meyer Institute generate a random sample list of individuals who receive services through the Developmental Disabilities waiver, the Aged and Disabled waiver and other Medicaid programs.
Do I have to participate?
- No, participation is completely voluntary.
- Your decision whether or not to participate will not impact the services you receive.
How do you interview individuals with disabilities?
- The survey is specially designed to gather perceptions about experiences from people with varying abilities.
- Interviewers are trained on how to interview individuals with disabilities.
- Interviewers are also trained as to when to discontinue an interview if a consumer is not responsive to questions.
Can anyone refuse to participate on behalf of the consumer?
- Only legal guardians may refuse on behalf of a consumer.
- Staff members and service coordinators cannot refuse due to potential conflict of interest.
Why not let the families or staff answer for consumers?
- It is important to talk directly with people who have firsthand experiences.
- Opinions from all groups are important, but they cannot substitute for the one who is receiving services.
- If a consumer is not able to answer the questions, a proxy respondent may answer some questions on their behalf.
What if I change my mind about participating or need to reschedule?
- To cancel your interview or change the date or time, please contact your scheduled interviewer directly.
- You can also contact Rachel Ray at UNMC's Munroe-Meyer Institute.
How long will the interview take?
- Interviews last about 30-45 minutes.
What are you going to ask me about?
- Surveys ask for your opinions about your quality of life and the services you receive. For example, there are questions about your case manager or case worker, living arrangement, direct care staff, activities or employment and your health and safety.
- Any questions that do not apply will be skipped.
Why aren't you asking me about...?
- Because we are talking with a large number of people, the questions asked are likely to apply to everyone.
- As a result, we may miss a part of your experience that you feel is very important.
- Please feel free to provide your comments.
Is this confidential and private?
- Absolutely! The answers you provide will not be shared with any of the people who are paid to help you.
- The Munroe-Meyer Institute will protect your privacy by keeping all information confidential.
- However, interviewers are mandated reporters. If an interviewer sees or learns something of concern regarding health or safety, they are required by law to let the Nebraska Adult and Child Abuse and Neglect Hotline know so they can help you.
Will my answers affect the state services I receive now or may receive in the future?
- Absolutely not.
- The purpose of the survey is to learn about the experiences of consumers. Your responses are confidential and will not affect the services you receive in any way.
Questions
If you have questions about the National Core Indicators or the Aged and Disabled survey, send an email to the Survey State Coordinator.