Department of Human Resources
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University of Nebraska Medical Center
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FAQs

Find answers to frequently asked questions about working at UNMC.

Can't find the answer? Reach out to our team in Human Resources for help.

Who do I contact in HR?
Find contact information by topic, as well as links for employment verification and employment and hiring questions.
How do I reach the IT Helpdesk?

Submit an online IT service request.

Email the helpdesk or call  402-559-7700 for phone and computer problems and requests. 

Find more information about Information Technology on the UNMC intranet, including online tutorials and identity and access information.

How do I reach campus police?
  • Emergencies: 402-559-5555, 24 hours per day
  • Dispatch: 402-559-5111, 24 hours per day
  • Office: 402.559.4439, 8 a.m. to 4:30 p.m. Monday-Friday
  • Email Public Safety 

Learn more about the UNMC Department of Public Safety, including personal escorts and lost and found.

Sign up for UNMC Alert, the emergency alert system that provides critical notifications.

Do I qualify for overtime pay?

According to the Fair Labor Standards Act: 

  • Individuals in exempt jobs do not complete timesheets and are not eligible for overtime or compensatory time.
  • Individuals in non-exempt jobs do complete timesheets and are eligible for overtime and/or compensatory time.
Allowing for and use of overtime and compensatory time is established at the department level. Questions related to time keeping and the use of overtime and/or compensatory time should be directed to supervisors.
When do I get paid?

Monthly employees are paid on the last working day of the month. 

Biweekly employees are paid every other Thursday.

Contact your department HR coordinator if you have questions about the hours listed on your paycheck.

How do I request or change my direct deposit and form W4?

Changes can be made online via Employee Self Service in Firefly. 

  1. Log into Firefly.
  2. Click "Employee Self Service."
  3. Under "Payment," select "Tax Withholding (W4)."
  4. Edit both state and federal.
  5. Submit your information.
When will my W2 arrive?
Enroll for W2 online delivery via Employee Self Service in Firefly. Traditionally, online W2s are available the third week in January.
  1. Log into Firefly.
  2. Click "Employee Self Service."
  3. Under "Payment," select "Enroll for (20XX) Tax Year W-2 Online Delivery."
  4. Select your options and submit.
What do I do if I'm injured on the job?
  • Go to an emergency room, if needed.
  • You may go to the physician of your choice. Complete Choice of Doctor Form 50.
  • Complete a confidential incident report for worker's compensation.
Contact the Employee Relations team.