Ombuds Program
Ombuds offer independent, impartial, private problem-solving assistance.
The UNMC Ombuds are confidential consultants who help faculty, staff and students to solve work and school-related problems and conflicts through off-the-record conversations.
The Ombuds can help with a wide variety of issues, especially those concerns that are confusing, complicated, upsetting or have not been adequately addressed through other university channels.
Confidential, Informal and Free Consultations
The Ombuds provide the following services:
- Confidential assistance with problem definition and clarification
- Objective identification and evaluation of options
- Explaining relevant UNMC policies and procedures
- Communication coaching for difficult conversations
- Informal mediation and “shuttle diplomacy” between parties
- Identifying problem trends while protecting individual privacy
- Recommending positive changes in policies and procedures
The Ombuds Program is an off-the-record resource and is not the place to file or document formal appeals, grievances, or complaints against the University.
For more information, you can call the confidential Ombuds telephone line at 402-559-2491. Ombuds consultations are available to all UNMC campus locations by telephone or ZOOM. Or, learn more about the program on our Ombuds intranet site (UNMC login required).
Important Ombuds Contact Information
David Carver, PhD
Director, UNMC Ombuds Program
licensed psychologist
402-559-2491 | Email
Kristie Hayes, MD
UNMC Ombuds Program
emeritus faculty member in dermatology
402-559-7195 | Email
